Terms & conditions

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Introduction

Below you will find our General Terms and Conditions. These always apply when you use or place an order via our website and contain important information for you as a visitor. Therefore, please read the General Terms and Conditions carefully. We also recommend that you save or print these conditions so that you can read them again at a later time.

Article 1 – Definitions

  1. Sollf: the company as defined in Article 2 of these terms of use;
  2. User: any visitor of the Environment;
  3. Environment: https://sollf.com/en/ and any other application designated by Sollf;
  4. Agreement: the user agreement between Sollf and the User regarding the use;
  5. Parties: User and Sollf together or each as individual contracting party;
  6. Written: communication by email or by post;
  7. Third Party: other natural or legal persons who are not part of this Agreement;
  8. Lessor(s): a third party, being a legal or natural person who offers office spaces to Users via the Environment;
  9. Lessee(s): a User of the Environment who proceeds to rent an office space;
  10. Lease Agreement: the agreement concluded between the Lessor and the Lessee concerning the rental of an office space;
  11. Services: the (online) services offered by Sollf, which may include, but are not limited to, connecting Lessees with Lessors so that they can enter into a Lease Agreement (mediation).

Article 2 – Identity of Sollf

  1. Company Name: Skepp B.V.
  2. Street Name and Number: 7607 XJ in Almelo
  3. Postal Code and Location: Brugstraat 11
  4. Chamber of Commerce Number: 08216260

Article 3 – Applicability of Terms of Use

  1. These terms of use apply to the use of the Environment. By visiting, viewing, and using the Environment, the User agrees to these terms of use. The User can download a copy of these terms of use at any time and save them on their computer.
  2. These terms of use also apply to future, additional, and/or subsequent assignments.
  3. Unless explicitly agreed otherwise and in writing, the applicability of other terms of use is excluded.
  4. Deviations or additions to these terms of use are only valid if they have been expressly agreed upon in writing.
  5. If Sollf does not always require strict compliance with these terms of use, this does not mean that the provisions thereof are not applicable, or that Sollf would in any way lose the right to demand strict compliance with the provisions of these terms of use in other cases.
  6. If a provision of these terms of use or an Agreement proves to be void or is annulled, this does not affect the validity of the entire terms of use or Agreement. The parties shall consult to agree on a new provision to replace the void or annulled provision, taking into account as much as possible the purpose and intent of the void or annulled provision.
  7. Sollf cannot guarantee that the desired result will be achieved through the Services provided by it. The Agreement thus expressly results in a best-efforts obligation and not in an obligation to achieve a specific result.
  8. Sollf is entitled to engage Third Parties for the execution of the Agreement.
  9. The operation of art. 7:404 and/or 7:407 paragraph 2 of the Dutch Civil Code (hereinafter 'DCC') is excluded.

Article 4 – The Role of Sollf

  1. Sollf only offers a Service in the form of providing an online platform that enables Lessors to offer and rent out office spaces via the Environment. Sollf is and will not be a party to the (Lease) Agreement between the User and the Lessor. Sollf therefore does not know whether the Lessor will actually and fully execute the (Lease) Agreement. A User cannot, therefore, demand performance of such (Lease) Agreements from Sollf.
  2. Sollf strives, in accordance with Article 3 paragraph 7 of these terms of use, to ensure the proper functioning of the Environment, but these may not always be available.
  3. The office spaces are posted on behalf of the Lessors. Sollf is not responsible for the content and cannot guarantee that the office space is actually available or that the information is accurate and complete. If the User encounters information at any time that they know or suspect is not current, correct, and/or complete, they must notify Sollf through the contact form on the Sollf website.
  4. The offer contains a complete and accurate description of the office spaces offered. The description is sufficiently detailed to allow for a proper assessment of the offer by the User. Apparent mistakes or errors do not bind Sollf. Furthermore, there may be a minimal difference between drawings, photos, or otherwise and reality. These differences - so minimal - do not constitute a deviation from the offer.

Article 5 – Rights and Obligations of the Parties

  1. The User must meet at least the following requirements:
    1. The User is at least 18 years old;
    2. The User is reachable by email.
  2. The User is obliged to provide correct, up-to-date, and complete personal information when responding to the displayed office space(s) and/or contacting Sollf. The User is responsible for keeping this information up-to-date. In case of changes in contact details, personal situation, or other relevant information, the User must promptly notify Sollf of these changes.
  3. The User understands and accepts that use does not necessarily mean that the User will actually find an office space.
  4. The User shall act and behave in accordance with what can be expected of a responsible and careful user of the Service(s). The User is prohibited, among other things, from using the Environment or its contents for actions and/or behaviors that are contrary to the law, public order, or good morals. In particular, the following actions and/or behaviors are not allowed:
    1. Infringing on or otherwise violating intellectual property rights of Sollf and/or Third Parties;
    2. Making infringing, unlawful, or misleading statements;
    3. Distributing legally prohibited material;
    4. Bypassing, circumventing, or removing the security of parts of the Environment.
  5. Sollf is entitled to limit, deny, or withdraw certain usage options or deny or restrict the ability to rent from Lessors; this is at the sole discretion of Sollf. This is at least the case if the User does not comply with the provisions of paragraph 4 of this article.
  6. Sollf is at all times entitled to discontinue the functionalities for the offer.
  7. Sollf is entitled to temporarily deactivate its Services or restrict their use without prior notice as far as this is necessary for the reasonably required maintenance or for the necessary adjustments or improvements to the Services to be carried out by Sollf, without this giving rise to any right to compensation or indemnification from the User against Sollf.

Article 6 – Liability

  1. Sollf is not liable for indirect and direct damage. Not excluded is Sollf's liability for damage resulting from intent or deliberate recklessness on the part of Sollf. Concerning Users who are consumers, Sollf excludes liability as far as this is not considered unreasonably onerous.
  2. Sollf is not liable for damage suffered by the User due to:
    1. incorrect information on the Environment. All information on the Environment is published subject to spelling or typing errors. Lessors are responsible for the content provided by them via the Environment, Sollf does not check its accuracy. In case of doubt about the accuracy of the content or upon discovery of inaccuracies, Sollf can be contacted;
    2. technical malfunction or another circumstance causing the Environment to (temporarily) fail and/or be inaccessible;
    3. changes to the Environment.
  3. Sollf is not involved in the actual contacts between Users and Lessors nor in the (Lease) Agreements they conclude. Sollf has no control over the quality, safety, or legality, the accuracy of the offer, the legal capacity or authority of (a) Lessors to offer office space(s), (b) Lessors to rent office space(s), or (c) Users or Lessees to enter into a lease. Sollf is in no way liable for the conclusion or non-conclusion of a possible Lease Agreement or for the manner of its execution.
  4. If Sollf can nevertheless be held liable in a specific case, notwithstanding what is stipulated in this article, this only applies to direct damage. In such cases, the total liability of Sollf will never exceed the amount paid out by Sollf's liability insurance.
  5. The User indemnifies Sollf against any claims from Third Parties who suffer damage in connection with the execution of the Agreement.
  6. A prerequisite for the emergence of any right to compensation is that the User reports the damage to Sollf in writing as soon as possible after it arises. Any claim for compensation against Sollf expires by the mere passage of 12 (twelve) months after the claim arises.
  7. Sollf is not liable for damage caused by auxiliary persons within the meaning of art. 6:76 DCC.
  8. Sollf is not liable for damage of any kind caused by Sollf relying on incorrect and/or incomplete data provided by the User or if the User has provided this data too late.

Article 7 – Force Majeure

  1. In addition to the provisions in art. 6:75 DCC, a shortcoming of Sollf in fulfilling any obligation towards the User cannot be attributed to Sollf in the event of a circumstance beyond Sollf's control, which prevents the fulfillment of its obligations towards the User in whole or in part or which prevents the fulfillment of its obligations from being reasonably required of Sollf. Such circumstances include performance failures by suppliers or other Third Parties, (power) outages, computer viruses, DDoS attacks, Trojan horses, cyber-attacks, extreme weather conditions, fire (risk), (imminent) war risk, pandemics, epidemics, quarantines, absenteeism due to illness, incapacity for work, strikes, government measures, and the failure of bicycles and equipment with which the Products must be transported or assembled.

Article 8 – Tours

  1. We understand that unforeseen circumstances may arise. However, if you do not show up for your scheduled tour without prior notice or provide notice within 24 (twenty-four) hours before the scheduled tour, costs may be charged.
  2. The amount of the costs depends on several factors but will typically range between 100,- (one hundred) and 200,- (two hundred) euros.

Article 9 – Questions, Comments, or Complaints

  1. Questions, comments, or complaints about the Environment or Sollf's other services can be submitted using the contact details provided on the Sollf website, preferably via email at [email protected]. Questions, comments, or complaints must be submitted fully and clearly described so that Sollf can respond adequately.
  2. The User must give Sollf at least 4 (four) weeks to resolve the complaint by mutual agreement.

Article 10 – Transfer

  1. The rights and obligations of the User under this Agreement cannot be transferred without the prior written consent of the other party. This provision is considered a clause with a real right effect as referred to in Article 3:83 paragraph 2 DCC.

Article 11 – Intellectual Property

  1. All intellectual property rights related to the Environment and the content placed thereon by or on behalf of Sollf rest solely with it and/or its suppliers. Sollf reserves all rights regarding the Environment and that content.
  2. Intellectual property rights include, among other things, all copyrights, patent rights, trademark rights, trade name rights, database rights (sui generis or otherwise), (unregistered community) design rights, domain names, and other claims in the Netherlands or elsewhere that are related to the Environment and Sollf in general, including know-how and trade secrets.
  3. The database right of Sollf applies to the available data and, in particular, the offer of office space(s). This means that no one is allowed to request and reuse a substantial part of this offer and/or repeatedly and systematically request and reuse non-substantial parts of the content of the database with advertisements within the meaning of the Database Act unless the exception for personal use is met (which is never the case for commercial reuse and/or requests).
  4. If the User acts in violation of this article, the User owes a directly enforceable penalty of 100,000 (one hundred thousand) euros, without prejudice to Sollf's right to compensation.

Article 12 – Confidentiality

  1. The User is obliged to maintain confidentiality of all confidential information that the User has obtained from Sollf in the context of the Agreement. Information is confidential if it has been communicated by Sollf or if it reasonably follows from the nature of the information.
  2. If the User violates paragraph 1 of this provision, the User owes Sollf, regardless of whether the violation can be attributed to the User and without prior notice of default or legal proceedings, an immediately payable penalty of 20,000 (twenty thousand) euros for each violation, without any need for damage, without prejudice to Sollf's other rights, including its right to claim compensation in addition to the penalty.

Article 13 – Applicable Law

  1. Agreements between Sollf and the User are exclusively governed by Dutch law.
  2. Disputes between the parties shall be resolved as much as possible through amicable consultation. All disputes between the User and Sollf will be settled exclusively by the competent court in the district in which Sollf is located.

Article 14 – Post-Termination Effects

  1. The provisions of these terms of use and the Agreement that are intended to remain in effect after the termination of the Agreement shall remain in full force and effect after the termination of the Agreement.

Article 15 – Amendment or Supplement

  1. Sollf is entitled to unilaterally amend or supplement these terms of use. Any amendments will take effect after the User has used the Environment and/or the (online) services of Sollf again after the amendment, whichever occurs first.

Contact Details

If you have any questions, complaints, or comments after reading these General Terms and Conditions, please feel free to contact us in writing or by email.

SKEPP B.V. trading under the name Sollf
Brugstraat 11
7607 XJ, Almelo
Phone number: +31 85 8882339
Email: [email protected]
Chamber of Commerce 08216260
NL821836717B01
NL21 RABO 0135 9554 59